How to objectively compare two like-for-like WMS systems

Selecting a warehouse management system is no easy task, especially as many options share similar core features. This challenge is amplified by the rise of industry-specific solutions tailored to different business needs. How can you fairly and effectively finalize your decision?

Before you feel overwhelmed, focus on these five critical areas to differentiate between seemingly similar options.

1. Advanced WMS features for future growth

While finalists in your WMS selection should meet all your current needs, consider the advanced features they offer for future scalability. Evaluate how easy and cost-effective it is to enable these features as your business grows. A futureproof system prevents the need for a new WMS search in the near future.

Look beyond basic features to find a WMS that supports your long-term growth with ease and minimal costs

Find the WMS features you need with our free WMS features and requirements guide

2. Hidden costs and pricing structures

Not all WMS pricing models are equal. When you’ve narrowed down your options, start looking deeper into their pricing structures. Ask if you’ll be paying more for support after six months, if there are cost increases for your licenses, what you’ll have to pay if you need more help onboarding, and if there are any hidden WMS costs.

Record all such costs on a single warehouse management systems comparison matrix to help you keep things straight.

3. Implementation time and requirements

Implementation timelines and requirements can vary widely among WMS vendors. Request detailed schedules and validate them with references. Additionally, assess your current infrastructure to anticipate any necessary upgrades or purchases for smooth implementation.

Even cloud systems have specific infrastructure requirements that can be impacted by your site and your changing workforce.

4. Integration support

Integration capabilities are crucial, but it’s equally important to know how the vendor supports you if integrations fail. Determine whether the WMS vendor offers direct assistance or shifts the responsibility to your ERP vendor, which can affect your operational continuity.

You're paying for a fully functioning WMS, so integration failures can cause serious issues in your warehouse and supply chain. Choose a partner who supports you, even if the integration error isn’t their fault.

Work with someone who helps when you need it, not someone who leaves you struggling and losing money.

5. Vendor company culture and stability

When options are otherwise equal, explore the vendor’s company culture and employee satisfaction. A company that shares your values is likely to offer better collaboration. Investigate employee reviews and the tenure of the sales and support teams for signs of stability and reliability.

A vendor with a strong, aligned company culture can lead to a more supportive partnership.

6. Picking a winner

There’s no simple equation for finding the right vendor, especially if you get down to like-for-like comparisons.

Build out a WMS comparison matrix to ensure that each meets your minimums. After that, rank the extras in terms of importance to you and your business and assign points to each vendor. Hopefully, that weighted comparison will get you one step closer to your final selection.