Iptor announces voice-activated order management solution

Logistics software provider Iptor Supply Chain Systems has announced a new voice-activated order management system for their SCM platform DC1 Version 10.

The Stockholm-based company developed the solution as part of an ongoing collaboration with electronics company HARMAN, and is powered by their voice-assisted BOT framework based on the Microsoft stack.

The collaboration represents Iptor’s first steps in exposing processes within Iptor software to cognitive applications and voice recognition technologies. The result of a two-month global hackathon between the two companies, the voice recognition software is being showcased at Iptor’s series of “Connect” events.

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Iptor’s chief marketing and product officer Christopher Catterfeld said “This new solution gives us the power to elevate our customer experience with voice-assisted interaction.

“Bringing these types of consumer technologies to the enterprise space is essential to help businesses compete in a highly competitive, fast moving market. It will enable customers to access the rich functionality of DC1 Version 10 using voice commands to place orders and track deliveries, ensuring they fully benefit from the solution and its connected ecosystem.”

Sandeep Kalra, senior vice president at HARMAN said “We’re delighted that Iptor, a leader in Supply Chain Management, leveraged our technology for this new solution.

“At HARMAN, we pride ourselves on simplifying enterprise business processes with conversational and cognitive technologies.  Our voice-assisted BOT framework, integrates cognitive interfaces with existing digital platforms making them a truly conversational enterprise.”